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PlatformIndustryAvice TeamLocationYearTech Used
WEBHEALTHCARE4LONDON, UNITED KINGDOM2016 - 2018LARAVEL PHP, VUE.JS, STRIPE
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Idea

Idea

Many people struggle with getting pain relief and other medications as they need to spend some time visiting their doctor to get a prescription. This makes it incredibly inconvenient for a lot of people and just increases their struggle.

We need to develop an online platform where you can purchase a prescription-only medicine with doctors issuing prescriptions online and pharmacies selling the medication.

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Solution

Solution

The platform consists of 6 parts: an e-commerce website, an admin dashboard, a doctor dashboard, a pharmacy dashboard, a shipment dashboard, and an affiliate system. First, we need to develop the website itself where we will communicate with customers and receive orders – all this with SEO in mind.

“My account” section is very important as after submitting an order a customer needs to go through the identity verification process and interact with the doctor and other stuff.

Contact Us
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Efficiency is everything when you process 1000 orders per day.

When the customer has submitted an order with all the details, including a medical questionnaire, the order is first processed by our customer support (an admin dashboard) – they check identity, other possible accounts (we have a complicated security system in place to check for dishonest people trying to order a medication) and can select a doctor and a pharmacy that will process the order (there’s a load balancing system for the stuff too).

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After that, the doctor processes the order to issue a prescription - he checks the customer details, his medical questionnaire and asks for more detail if needed. A lot of medications have a limit of pills you should take per month. Taking that into account we’ve built a reorder limit system which automatically prohibits shipping more tablets than the medication limit.

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Then, pharmacies receive the order for the delivery and review the details. When they check their stock and ready to ship the product, the order moves to the shipment dashboard – we integrated Royal Mail, UPS, and DHL APIs to generate and print labels for packaging.